Refund policy

Return Policy
We offer a 30-day return policy. To be eligible, items must be in their original condition, unworn, unused, with tags, and in the original packaging. Proof of purchase is required.

Returns Process
To initiate a return, please contact us at help.neuramassage@gmail.com Items returned without prior authorization will not be accepted.

Damages
If your item is defective, damaged, or incorrect, contact us immediately to resolve the issue.

Refunds
Once your return is inspected, we’ll notify you of approval. Refunds will be issued to the original payment method within 10 business days. For questions, reach out at help.neuramassage@gmail.com.